FAQs

Below you’ll find answers to some of the most frequently asked questions we receive about volunteering. If you have a question that isn’t listed below please contact us on info@lgfb.co.uk or call 01372 747 500

  • I’m not beauty trained, can I still volunteer?

    To volunteer at sessions, we do need people that have a beauty qualification or experience in the industry. If you don’t have this, we are always looking for people to help at events, raise money and generate awareness - take a look at the Confidence Club page to find out more.

  • How many workshops do I have to attend each year?

    It helps us if you can commit to a minimum of three workshops a year. However we do understand that this might be too much for some people, just let us know when you sign up.

  • What’s the difference between a Workshop and a Masterclass?

    Masterclasses were set up to enable us to reach out to smaller communities that aren’t currently covered by the Workshop Programme. We ask Masterclass attendees to provide their own colour products. A set of skincare products will be available for people to share hygienically.

  • How long do the sessions last for?

    Each session runs for two hours.

  • How do I book on to volunteer at a session?

    Once you have signed up and observed at a session, you will be given a log in so you can book online. If you have lost your log in details or would prefer to book over the phone, you can call us on 01372 747 500

  • What do I have to wear?

    We like our volunteers to dress smart/casual, definitely no ripped jeans! We ask all our volunteers to wear a LGFB tabard which is provided on the day.

  • Do I need to bring anything with me?

    No, you don’t need to bring anything with you, everything you need will be provided on the day.

  • What if I can no longer attend a session or I am unwell on the day?

    If you can no longer attend a session, please give us as much notice as possible so we have time to replace you. You can cancel your sessions in the volunteer section of the website, however if you are cancelling within 48 hours of the session, you must call us on 01372 747 500

  • What do I do if I do not feel confident enough to present during the workshops?

    We understand that not everyone wants to present, so make sure you discuss this with the Regional Co-ordinator and the other volunteers, before the session starts.

  • I’ve forgotten my login and password, can you help?

    Please give us a call on 01372 747 500 or email us on info@lgfb.co.uk

  • Do you pay expenses for parking/travel?

    LGFB does not pay for parking or travel as we work with over 2,000 volunteers and we simply do not have the budget to pay for this. We apply for free parking through all the medical partners we work with, but sadly many are not able to provide this. Those that do will make sure your parking tickets are validated at the Workshops. We recommend that public transport is taken whenever possible.

  • Can I take a friend with me?

    If you have a colleague who is interested in becoming a volunteer and you’d like to take to a session with you, then please make sure you call LGFB head office on 01372 747500 or email info@lgfb.co.uk to check and see if there are any spare places left. LGFB caps the number of people attending its Workshops and Masterclasses as too many people in the room can be overwhelming for our ladies.

  • Am I allowed to show people the product I use?

    No, LGFB is product neutral and does not allow its volunteers to promote and endorse any one product/brand/service. You can talk about a type of product generically if you think there is one that will help. For example, an eye lash serum can be recommended but not one brand recommended above others.

  • Can I tell people about my business?

    If attendees ask you then yes but you must not look to actively promote your business in a Workshop or Masterclass.

  • Can you run a Workshop at my salon?

    Potentially but this will be dependent on a number of factors. If you are interested, please make contact with LGFB head office at 01372 747500 or email info@lgfb.co.uk.

  • I’d like to offer a discount on my service to ladies attending is this possible?

    This is not possible as it comes under product/brand/service promotion. LGFB is product neutral and does not allow any type of brand endorsements.