FAQs

Below you will find answers to some of the most frequently asked questions. If you have a question which is not listed, please email us or call 01372 747500 and we will be more than happy to help.

  • How do I find my nearest group session?

    Use our Location Finder to search for a session closest to you. You will need to call them directly on the number provided to find out dates and to book your place.

  • What happens at the Workshops and Masterclasses?

    We work through a specially designed routine, showing you basic skincare and make-up techniques to help you both “look good and feel better”. The classes last for about 2 hours - by the end you will have had fun, look fabulous and enjoyed meeting people in a similar situation.

  • How much does it cost to attend a Look Good Feel Better Workshop or Masterclass?

    Look Good Feel Better does not charge for attending a Workshop or Masterclass.

  • What is the difference between a Workshop and a Masterclass?

    Masterclasses were set up to enable us to reach out to smaller communities that aren’t currently covered by the Workshop Programme. We do ask Masterclass attendees to bring their own colour products and we'll let you know what you need. A set of skincare products are provided for attendees to share hygienically.

  • What if I can’t make it to a Workshop or Masterclass or there isn’t one near me?

    We’ve created the Confidence Kit for anyone who can’t attend a Workshop or Masterclass. The DVD and 48 page booklet covers everything from skincare and make-up, wig selection and styling, alternative head covering and nailcare. Find out more about the Confidence Kit and order your copy here. We also have a selection of tutorials which include advice on skincare, make-up, wigs and haircare and our most popular video ‘How to recreate missing eyebrows.’ You can view them all on our Tutorials page.

  • Is there a 'best' time to come to a Workshop or Masterclass?

    We would suggest that you come when we can be of most help with the visible side effects – this is usually in the middle or towards the end of your treatment. You can attend for up to a year after your treatment has finished.

  • Will I have to take off my wig or head scarf?

    We want you to be comfortable and have fun, many ladies are happy to remove their head scarves and wigs and others prefer to keep them on. It is absolutely fine either way.

  • I have a lot of allergies can I still come to a Workshop or Masterclass?

    The products provided are suitable for most skin types. If you are allergic to any specific ingredients or have extra sensitive skin, talk to our beauty volunteers. It is not a problem for you to leave out specific products that you are concerned about. Or if you are worried about being allergic to certain products, talk to your cancer nurse specialist or you might prefer to bring your own products.

  • Can I bring my carer/friend to the Workshop or Masterclass?

    Some of our workshops have plenty of space and others have none, so it is best to check when you book with the venue.

  • Am I able to change to another date if I have a hospital appointment come up or don't feel well?

    The hospital team will endeavour to rebook you onto another workshop at a later date, subject to availability. You must let the venue know as soon as possible.

  • Do you hold any sessions specifically for teenagers?

    We run a number of workshops around the UK specifically aimed at teenagers. These workshops follow a very similar format to the adult workshops but are tailored for a slightly younger audience. Please call the LGFB head office on 01372 747 500 to find out if there is a Teen Workshop taking place near you.

  • Do you hold sessions for men?

    We are currently in process of looking at a service for men, in the meantime you can find some useful tips on our Men’s page.

  • My skin has become very dry since I started chemotherapy. What can I do?

    Your skin may feel drier than usual. The best way to combat this is to use a good facial cleanser and moisturiser that will help retain water within the skin. Use a lotion or cream, depending on what makes your skin feel most comfortable. Watch our Skincare Tutorial

  • How can I conceal the dark circles that have developed under my eyes?

    Use a good quality eye cream morning and night to nourish the skin, apply with a light tapping motion to the eye socket bone around the eye. Diminish dark circles with concealer, applying gently on the dark area only with a clean ring finger or cotton bud and blend in. Watch our Base Make-Up Tutorial.

  • I've lost my eyebrows, how can I re-create them until they grow back?

    This is one of the most visible side effects of treatment. At our workshops participants will be shown how eyebrows can be drawn back on very naturally and effectively with a little practice. We’ve also created a special video to show you how to Recreate Missing Eyebrows.

  • Can you suggest where I can buy a wig from?

    Wigs come in all styles and lengths and can be available on prescription through your hospital or cancer support centre. You can find details of some useful contacts within the Useful Contacts page or watch our video on Wig Selection and Styling.

  • My nails have become brittle. How can I care for them?

    Looking after your hands and nails is particularly important during and after chemotherapy treatment as your nails become weaker and more prone to splitting. Use a good hand cream to regularly moisturise your nails and hands and make sure that you wear gloves while doing household chores, especially when washing-up, as excessive exposure to water can lead to fungal infections of the nail bed. Watch our Nailcare Tutorial.

  • Can I wear false eyelashes?

    False lashes can be very useful, but they do need some existing lashes for support. If you are having chemotherapy treatment, check with your doctor or nurse before using false lashes as the adhesive can sometimes irritate sensitive skin and removing them may pull out any existing lashes.

  • Where can I find out more about ingredients in cosmetic products?

    The UK trade association, CTPA, has a comprehensive website for consumers giving facts about the way cosmetic products are regulated, the ingredients used and interesting information about how they work. Please visit www.thefactsabout.co.uk for more information.

  • How is LGFB funded?

    LGFB receives no statutory funding. Over 40 member companies and brands provide product, professional support and help fundraise. In addition, a large proportion of our income comes from independent fundraising - individuals, companies, community groups and associations who run events and raise money to support our charity. Ladies who have benefited from our workshops also often want to get involved, either with donations or fundraising to enable other people to benefit from our workshops. Find out more about Fundraising and how you can support us.